Skip to main content

Frequently Asked Questions

Frequently Asked Questions

We make it easy to apply! Go to our website and click "Apply Now"

We offer a wide variety of unfurnished apartments and are happy to discuss options.

We accept applications for our waiting list.

Yes, we offer virtual and guided tours.

We accept both! We recommend making an appointment, but feel free to stop by during our office hours and we would love to show you around.

We require renters' insurance and are happy to provide you further information when you tour.

You can conveniently pay your rent online on the resident portal with a bank account or credit card.

We are located in the beautiful Little Turle area of Westerville.

We make the apartment ready for you to feel at home!

We have ample first come first served parking here at Silvertree.

Washer and dryers are not included, but we can refer you to Appliance Warehouse for your washer and dryer needs!

We love when our residents decorate their apartments!

We make it easy to submit your request on the resident portal.

We do have a monthly fee of $50 per month which includes valet trash, a community maintenance fee, and a city trash fee.

We are here for you 24/7. Easily submit a maintenance request on our resident portal and your request will be addressed within 24 hours, or call the emergency maintenance line if it is an emergency after hours.

We love pets and have no weight or breed restrictions and absolutely have a dog park for our furry friends.

Yes, and we encourage you to checkout our floorplans on our website or stop by for a tour!

Yes, we are pet friendly and welcome them!

Our property offers a sparkling swimming pool, dog park and onsite laundry for your enjoyment.

Yes, this is a highly desirable area with plenty of entertainment, shopping, and dining nearby.

We have standard criteria and work with Liberty Rent to offer further assistance in getting qualified if needed.

Our apartments are priced accurately and fairly. We make it convenient for you to view the pricing information directly on our website.

Everything can be done digitally. We will help you go through our application process that can take up to 72 hours. Contact us for further details.

Didn't find an answer?

Our team is always ready to answer your questions.